Privacy Policy
Last updated: June 2026
This notice describes how the personal data of users who browse this website and use the contact forms is processed, pursuant to Regulation (EU) 2016/679 (GDPR).
Data controller
The data controller is Elena Benedettini, Physiotherapist. For any request regarding personal data you may write to contattami@elenabenedettini.it or call +39 320 4450255.
Types of data collected
We process: the contact data you voluntarily provide (name, email address, phone number); any health-related data you choose to share within your messages; and anonymised browsing data automatically collected by the server (e.g. IP address and browser type).
Purpose of processing
Data is used to respond to contact requests, to manage appointment bookings and to provide information about the services. Data is not shared with third parties for marketing purposes.
Legal basis
Processing is based on pre-contractual or contractual measures taken at the data subject's request, on explicit consent for any health-related data (special category under art. 9 GDPR) and on the controller's legitimate interest in keeping the website secure.
Data sharing and third parties
Data may be processed by external providers supporting the service (e.g. hosting or booking tools), appointed as data processors under art. 28 GDPR. Data is never disseminated.
Data retention
Contact data is deleted 12 months after the last interaction, unless other legal or accounting obligations apply.
Your rights
At any time you may exercise the rights of access, rectification, erasure, restriction, objection and data portability (arts. 15-22 GDPR) by contacting the controller. You may also lodge a complaint with the Data Protection Authority (Garante).
Cookies
The site uses technical cookies necessary for its operation (for example to remember your chosen language) and anti-spam security tools, which do not require consent. Only with your prior consent (art. 6(1)(a) GDPR) are Google Analytics 4 analytics cookies activated, with anonymised IP address, to obtain aggregate statistics on how the site is used; in that case Google acts as data processor. Consent is optional, can be refused without any consequence and withdrawn at any time via the «Cookie preferences» link in the footer. No profiling or marketing cookies are used.